Effective Date: June 20, 2025
Welcome to https://www.teesthatjam.com. These Terms of Service (“Terms”) govern your use of our website and purchase of our products. By accessing or using this website, you agree to these Terms.
1. About Us
Tees That Jam is a sole proprietorship based in Illinois, USA. We offer print-on-demand apparel and related merchandise via this website.
2. Orders & Fulfillment
All products are fulfilled by third-party print providers (Printify) and are made to order.
Once an order is submitted, it is processed immediately and sent to production. Because of the nature of print-on-demand, orders cannot be modified or canceled once production has started.
3. Shipping
We currently ship to the United States and Canada. Estimated delivery times are shown during checkout but may vary.
Tees That Jam is not responsible for delays caused by the shipping carrier or customs processing.
4. Refunds & Returns Policy
All items in our store are made to order. Because of this, we do not offer returns or exchanges for issues such as incorrect size, change of mind, or personal preferences.
However, if your item arrives damaged, defective, or incorrect, we’ll make it right.
If you receive an item that is:
- Misprinted
- Damaged in shipping
- The wrong item or size due to a production error
Please contact us within 14 days of delivery at [email protected] with:
- A clear photo of the item
- A description of the issue
- Your order number
Once verified, we will issue a replacement or full refund at no additional cost to you.
Non-returnable items:
Due to the custom nature of our products, the following are not eligible for return or refund:
- Items ordered in the wrong size
- Items you no longer want
- Sale items or gift cards
Refund processing:
Once your issue is confirmed, refunds will be processed automatically to your original payment method. Refunds typically appear within 5–10 business days, depending on your bank or credit card provider.
Late or missing refunds:
If you haven’t received your refund:
- Check your bank or credit card account again
- Contact your credit card company
- Contact your bank — processing delays are common
If you’ve done all of this and still haven’t received your refund, contact us at [email protected].
Returns shipping:
There is no need to return the item unless we specifically request it. Please do not ship returns to the manufacturer or to our address unless instructed.
5. Payments
We accept payments via Stripe, Apple Pay, Google Pay, and Link.
All payments are processed securely by our payment partners — we do not store your full payment information.
6. Intellectual Property
All content, designs, and artwork on this site are the property of Tees That Jam or their respective copyright holders. No part of the website may be reproduced without permission.
7. Limitation of Liability
To the maximum extent permitted by law, Tees That Jam is not liable for any indirect, incidental, or consequential damages arising from your use of this site or our products.
8. Governing Law
These Terms are governed by the laws of the State of Illinois, United States, without regard to its conflict of law principles.
9. Changes to Terms
We reserve the right to update or modify these Terms at any time. Updates will be posted on this page.
10. Contact Information
For questions about these Terms, please contact us:
Tees That Jam
Email: [email protected]
Phone: (608) 572-7908